"My stroller needed an odd part that wasn't shown on the replacement parts. I called in and spoke with Dave in your customer service center. While on the phone, he had me email the pictures of the broken part and in less than 5 minutes took care of everything. He was professional and I felt very 'taken care of.' I work full-time and I don't have extra time in a day. I was so impressed with the way I was taken care of. I have loved my stroller, but I loved the customer service more. It is worth it to me to purchase a Joovy product just because of the quality and the service. I also never send comments - that's how impressed I was."

- Jason Detwiler